8:30 – 9:00:
Registration and Continental Breakfast
9:00 – 10:00:
Opening Speaker: Camille Stell, Lawyers Mutual Consulting & Services
Changing Landscape of Client Expectations
Everything about our client relationships is changing, including how clients search for lawyers, how clients identify legal problems, and how clients communicate with their lawyers.
We will explore the changing landscape and discuss strategies for 21stlawyers to maintain relevance in a “do-it-yourself” world. You will leave the program with a practical roadmap to improve client communications and strengthen client relationships.
10:00 – 10:15
Chris Maslin, Keynote Speaker, Biltmore Center for Professional Development
Approximately 70% of change initiatives fail to achieve their original goals. Why is this? Recent studies reveal multiple reasons, but at the root of these is a common trend: the need for strong change leadership.
Law firm leaders know their law firms need to embrace change, but we need to sharpen our change management skills.
In this unique, results-oriented program, we will delve into the psychology behind change and why we resist change, learn to address the common factors that limit success when change is afoot, and learn skills to intentionally cultivate change in today’s law firms.
11:45 – 12:45
Implementing Change in Our Law Firms
John Maxwell said it best when he stated – “Change is inevitable… growth is optional”. How do leaders of firms embrace the inevitable change in their firms and inspire their peers to recognize the opportunities that come from these changes?
Join our roundtable discussions as we focus on four key areas ripe for change in the legal industry – 1) lateral integration; 2) opportunity spotting/new markets; 3) succession planning; 4) attorney departures.
In this facilitated discussion, we will work through relevant business scenarios that are impacting firms in today’s market to not only identify the effects that these big changes have on firms, but to also offer ideas and shared experiences for embracing the changes and adopting a growth mindset. This session will not be a time to sit back and listen but instead to offer your comments, ideas and thoughts to collectively identify opportunities for embracing change and realizing success.
Jill Huse, M.P.S., Society 54
Heather McCullough, M.B.A., Society 54
1:45 – 2:00
2:00 – 3:00 – session
The More Things Change The More Things Change
This program takes a look at the top trends in the legal market and what impact these changes will have on your firm. Should firms adapt or ignore these changes? Should firms take a wait and see approach or should they run towards these changes in order to remain viable? This interactive program will provide plenty of things to consider in 2020.
Tea Hoffmann, Esq., Managing Principal, Law Strategy Corp.
3:00 – 4:00 – session
Managing Partner Conversation Among Peers
Audience members will participate in a facilitated discussion of hot topics in law firm management today including a “deep dive” in survey results obtained prior to the Summit. Topics will fall under the core law practice management fields of technology, finance, and leadership.
Chandra Storrusten, Chief Value Creation Officer, Visible Value